Meet the Experts

Becca Thornton

Central Concierge Leasing Manager

Spanning over a decade in property management, Becca has built a career rooted in strategic marketing, operational excellence, and a relentless commitment to the resident experience. Her journey began in the high-energy world of student housing, where she mastered rapid-cycle leasing and community engagement. Since then, she has expanded into conventional and LIHTC portfolios, successfully balancing complex regulatory compliance with strategic marketing to drive top-tier asset performance.

Jane Jones

Central Concierge Leasing Agent

Jane comes from a background in real estate and customer service, and she truly enjoys working with people and creating a positive experience with every interaction. She values clear communication, teamwork, and bringing a supportive, upbeat energy to everything she does. Outside of work, she enjoys staying active and spending time with her family.

Hailey Polk

Central Concierge Leasing Agent

Hailey is a Centralized Leasing Consultant known for her knowledgeable approach and unwavering commitment to customer service excellence. With a keen understanding of the leasing process, she consistently delivers tailored solutions that meet client needs while building positive, lasting relationships. Hailey’s professional demeanor and client-focused mindset make her a trusted partner in every interaction.

Bianka Adams

Central Concierge Leasing Agent

Bianka is a dedicated Centralized Leasing Consultant with over six years of experience in leasing and property management. Known for her professional approach to every client interaction, she combines her industry experience with a commitment to helping others find their perfect new home. In addition to her leasing expertise, Bianka has a strong interest in psychology, which enhances her ability to understand and connect with clients on a deeper level. Her passion for learning about others allows her to tailor her services to meet individual needs, making her an exceptional and trusted resource in the field.

Janelle Goodson

Central Concierge Leasing Agent

Janelle’s humble beginnings at McDonald’s and instructing ballroom dance allowed her to meet a wide variety of people and build a strong work ethic. Her journey in property management has brought her to nine different market-rate communities across West Michigan, and she’s very happy to be a part of the team! In her free time, she enjoys baking, dancing, exploring nature trails, and any other adventures that life throws her way.